Sytemic Team Coaching Practitioner Certification

In this Module, we recognize the essentiality for Systemic Team Coaches to cultivate empathy and rapport not only with team members but also with all stakeholders involved. Delve into the transition from a problem-based team coaching approach to a developmental one, fostering transformative shifts in behavior patterns, emotional climates, and underlying belief systems across four levels of engagement. Unlike traditional approaches, this module emphasizes the identification of systemic influences beyond interpersonal dynamics.

Participants will gain insights into understanding their own Authority, Presence, and Impact, learning to develop embodied authority, establish effective rapport within minutes, and make impactful impressions from the first meeting.

Additionally, explore the application of the Five Disciplines Model for scoping team coaching engagements and leverage the SIDER Model to design an effective inquiry phase.

Key Learning Takeaways: 

• Examine why the world requires a systemic approach to Team Coaching.

• Outline the fundamental principles supporting our Systemic Team Coaching Approach.

• Employ the Five Disciplines Model to illustrate the factors influencing effectiveness and value creation.

• Showcase the practical application of the SIDER Model.

• Apply the model of Authority, Presence, and Impact to enhance personal development as a Systemic Team Coach.

Practicum 1: The Fundamentals of Systemic Team Coaching Practicum

Practicum 1 kicks off a collaborative learning journey, focusing on community building and dynamic group formation. Through introductions and co-coaching pairs, participants establish learning alliances and team agreements, fostering a supportive environment. Sharing individual learning objectives adds depth to the collective purpose. The session wraps up with a plenary and poll, ensuring every voice is heard in this interactive learning space. This practicum lays the groundwork for participants to connect, collaborate, and thrive in their learning journey.

In this Module, we address the common challenge of clients not fully grasping the nature and potential value of team coaching or systemic team coaching. Explore strategies to transition from conducting standalone events for clients to embarking on a comprehensive team coaching journey. Learn how to effectively engage client leaders and teams in systemic team coaching, establishing a shared understanding and commitment from the outset. Dive into the essential steps of initial scoping and contracting, ensuring clarity and alignment in the coaching process. Map out a tailored team coaching journey that meets the unique needs and goals of the client organization. Develop proficiency in inquiry methods, including the use of questionnaires and interviews, to gather valuable insights and facilitate meaningful discussions. Additionally, participants will receive training and licensing to utilize the TeamConnect 360 platform, enhancing coaching effectiveness and impact.

Key Learning Takeaways: 

• Explore the systemic team coaching process; what does a typical team coaching program look like? Start developing your systemic team coaching practice.

• Understand how to conduct an informative co-inquiry process and the necessary contracting that needs to take place before the inquiry.

• Apply the team mapping process to assist the team in identifying stakeholders through a stakeholder mapping process.

• Learn how to use Team Connect 360 for co-discovery.

• Demonstrate the ability to make sense of data and co-design the development journey.

Practicum 2: Co-Inquiry

This practicum provides a concise yet comprehensive exploration, allowing participants to define their team's purpose, apply Module 2 knowledge, refine interview techniques, and share valuable insights. Participants delve into stakeholder interview techniques to enhance their skills. The session culminates with a plenary where individuals share their learning and key takeaways.

In this module, delve into the realm of Stakeholder-Centric Team Coaching. Learn how to guide teams in mapping stakeholder requirements to grasp the systemic nature of their purpose and commission fully. Navigate the fine balance between traditional coaching and consulting roles, fostering collaborative inquiry processes with the entire team and their stakeholders. Discover effective strategies for initiating team coaching interventions, even in the absence of full team engagement. Experience the transformative power of jointly discovering a common purpose, aligning team commitment, and fostering collaboration for sustained success.

Key Learning Takeaways: 

• Gain an understanding of how to coach the team's discovery of their common purpose in relation to stakeholder expectations.

• Apply Three Horizon Thinking with your own team.

Practicum 3: The Commissioning Discipline 

Practicum 3 delves into the art of transforming teams into co-creative entities that exceed individual contributions. Participants apply insights gained from Module 3, emphasizing coaching with systemic reframing. The session concludes with a plenary where participants share their key learnings and takeaways, fostering a collaborative atmosphere. This practicum is a pivotal step in cultivating teams that synergize and surpass the sum of their individual strengths.

In this Module, we address the challenge of unproductivity stemming from confusion within teams regarding their collective strategy, objectives, key performance indicators (KPIs), roles, processes, behavioral norms, and expectations. Learn strategies to help teams build a shared purpose and define desired outcomes through genuine co-creation by all members.

Key Learning Takeaways: 

• Facilitate the co-development of a team charter using transformational Key Performance Indicators (KPIs) and case studies.

• Explore the utilization and leadership of a team collective build process, empowering teams to collaboratively generate and take ownership of key aspects of their team charter.

• Apply the Collective Build Framework in a team-building and strategy event.

Practicum 4: The Clarifying Discipline

Practicum 4 delves into understanding the team's purpose and beneficiaries, integrating insights from Module 4. Participants immerse themselves in the "Stepping into Stakeholder Shoes" exercise, gaining a holistic perspective. The session wraps up with a plenary where participants share their learning, takeaways, and insights through a poll. This practicum ensures a focused exploration of the team's service role, promoting shared understanding and collective reflections.

In this Module, we tackle the challenge of ensuring that coaching efforts translate into meaningful impact within the everyday workings of teams. Discover the transformative power of coaching alongside teams in their day-to-day operations, enhancing the transferability and impact of coaching interventions while minimizing time away from work for busy team members. Explore essential tools and interventions for team coaches, focusing on the core 'how' of team coaching. Learn to coach teams to conduct far more effective meetings by employing a variety of different 'time-outs', optimizing team dynamics and productivity.

Key Learning Takeaways: 

• Utilize nudges, reframes, and feedback effectively in live coaching sessions.

• Articulate the advantages of conducting real-time coaching with teams.

• Excel in coaching virtual team meetings with mastery and precision.

Practicum 5: Coaching the Team - Live & Virtual

Practicum 5 centers around the concept of being a learning team, concentrating on the integration of insights gained from Module 5. Participants engage in a timeline learning review with their team, fostering collaboration and knowledge exchange. The session culminates in a plenary where participants share their key learnings, takeaways, and contribute to a poll, ensuring a collective reflection on the valuable insights gained. This practicum encapsulates the essence of collaborative learning, empowering participants to synthesize knowledge effectively.

In this Module, delve into the crucial concept of psychological safety within teams. Explore how the absence of psychological safety hinders members from fully leveraging their strengths for optimal team performance. Learn to identify and address unproductive conflict, unhealthy team dynamics, and dysfunctional team cultures that arise due to the lack of psychological safety. Discover strategies to cultivate an environment where team members feel empowered to contribute their ideas, take risks, and collaborate effectively.

Key Learning Takeaways: 

• Facilitate the understanding and application of the team's purpose and strategy, ensuring that team members can articulate and integrate these into their daily activities and decision-making processes.

• Educate the team on the concept of psychological safety, analyze its impact on team performance, and develop practical strategies for fostering a safe and supportive team environment.

• Coach the team to identify and evaluate sources of conflict and tension, and apply conflict resolution techniques to manage and mitigate these issues effectively.

• Develop methods to help the team recognize, appreciate, and effectively utilize the diverse talents and contributions of each member, thereby enhancing teamwork and productivity.

• Implement techniques that encourage open communication and bring unspoken issues to the forefront, thus promoting transparency and trust within the team.

Practicum 6: The Co-Creating Discipline

Practicum 6 culminates the program, emphasizing the synthesis of learning and strategic planning for the future. Participants engage in reviewing and integrating their overall learning, enhancing their development plans. The session also includes a celebration, marking the end of the journey with a sense of accomplishment. This practicum encapsulates a reflective and forward-looking approach, preparing participants for their next steps in personal and professional growth.

In this Module, explore critical aspects of team dynamics that can impact organizational leadership and stakeholder engagement. Investigate instances where teams may overlook their collective leadership role within the organization, leading to missed opportunities and potential inefficiencies. Address the challenge of teams becoming overly internally focused, hindering their ability to effectively engage with external stakeholders. Learn strategies to enhance partnerships with key stakeholder groups through targeted coaching, leadership development exercises, and stakeholder engagement techniques. Discover methods to incorporate stakeholder perspectives into team discussions and decision-making processes, fostering a more inclusive and impactful approach to leadership. Facilitate exercises to ensure that agreed-upon actions translate into tangible leadership actions beyond the team, promoting alignment and effectiveness in external interactions.

Key Learning Takeaways: 

• Develop and demonstrate methods for the team to effectively engage with stakeholders, focusing on planning and conducting interactive live events that foster mutual understanding and collaboration.

• Teach the team to recognize and analyze their emotional responses towards stakeholders, and devise strategies to manage these emotions to enhance stakeholder engagement.

• Implement a structured approach for facilitating live sessions, emphasizing the application of techniques that encourage active participation and constructive dialogue between the team and stakeholders.

• Educate the team on the ecological aspects of their work environment, encouraging them to analyze how these factors impact their operations and integrate this awareness into their decision-making process.

• Guide the team in understanding and evaluating inter-team relationships, and develop collaborative strategies to form an integrated 'team of teams' that leverages collective strengths and resources.

Practicum 7: The Connecting Discipline: Managing Stakeholder Relationships

The Practicum sessions are structured to blend theoretical learning with practical application, providing a comprehensive and interactive experience. At the beginning of the course, you will be asked to select and join one of the Practicum Groups, depending on which time suits you the most. Each group is made up of 25 participants. As part of your first Practicum session, you will be randomly broken into Learning Groups of 8. This will be your Team for the rest of the course.

Each session begins with an introduction, followed by a core activity, and concludes with a plenary session for sharing insights and reflections. These sessions are designed to be interactive, fostering a deep engagement with the material and peers, ensuring that participants not only learn the concepts but also apply them effectively in their team coaching endeavors.

The Practicum Leader, along with the Assistant, will guide the session to ensure everyone has the opportunity to voice their questions, share their experiences, and receive feedback from the group.

In this Module, we confront the imperative for teams to adapt and learn at a pace exceeding the rate of change in their environment. We explore strategies to ensure that team coaching remains effective even after the coach's direct involvement concludes. Participants will learn how to enhance their collective capacity to achieve more with limited resources by fostering a culture of continuous learning and development within the team. Addressing the need for integration, this module facilitates the seamless blending of coaching modules and empowers teams to support each other's growth through embedded learning processes such as Action-Action Review, Bebrief-Debrief, and peer coaching. Furthermore, participants will gain proficiency in utilizing Systemic Team Coaching and the Five Disciplines Model in an integrated, fluid, and flexible manner. By the end of the module, participants will leave equipped with a concrete plan for advancing their development journey to new heights of effectiveness and impact.

Key Learning Takeaways: 

• Develop strategies to coach the team on fundamental principles of effective learning, ensuring they understand and apply these concepts in their teamwork.

• Guide the team in developing self-coaching skills by understanding their strengths and weaknesses, and applying self-reflective practices.

• Teach the team to use and analyze the team contribution grid, evaluating its effectiveness in enhancing team performance and collaboration.

• Illustrate and discuss the significance of core learning disciplines, encouraging the team to integrate these disciplines in their daily interactions and problem-solving processes.

• Develop and present a comprehensive plan for designing and implementing STC assignments that challenge the team's understanding and application of learning principles.

• Facilitate sessions that enable the team to identify and analyze their learning patterns, evaluate factors that hinder their learning, and create strategies to enhance their learning efficiency.

• Introduction to the Senior Practitioner Program.

Practicum 8: Core Learning; Review, Transition and Integration

The Practicum sessions are structured to blend theoretical learning with practical application, providing a comprehensive and interactive experience. At the beginning of the course, you will be asked to select and join one of the Practicum Groups, depending on which time suits you the most. Each group is made up of 25 participants. As part of your first Practicum session, you will be randomly broken into Learning Groups of 8. This will be your Team for the rest of the course.

Each session begins with an introduction, followed by a core activity, and concludes with a plenary session for sharing insights and reflections. These sessions are designed to be interactive, fostering a deep engagement with the material and peers, ensuring that participants not only learn the concepts but also apply them effectively in their team coaching endeavors.

The Practicum Leader, along with the Assistant, will guide the session to ensure everyone has the opportunity to voice their questions, share their experiences, and receive feedback from the group.